Welcome to the
Consumer Advocate Division
of the Public Service Commission of West Virginia
723 Kanawha Boulevard, East
Union Building, Suite 700
Charleston, West Virginia 25301
Phone: 304-558-0526 Fax: 304-558-3610
Jacqueline Lake Roberts - Director
The Consumer Advocate Division was established in 1981 under West Virginia Code § 24-2-1, and is an independent division of the Public Service Commission of West Virginia. The Consumer Advocate Division advocates primarily on behalf of residential customers, striving to obtain the lowest possible rates for gas, water, telephone, and electric services.
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